Introducing
ZULU MIEN
To wear a piece of Zulu Mien, is to wear a piece of Africa.
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Frequently asked questions
WHAT MATERIALS ARE YOUR PIECES MADE OF?
MATERIALS ARE LISTED IN THE PRODUCT DESCRIPTION.
STERLING SILVER IS AN ALLOY OF SILVER CONTAINING 92.5% BY WEIGHT OF SILVER AND 7.5% BY WEIGHT OF OTHER MATERIALS. THE STERLING SILVER STANDARD HAS A MINIMUM MILLESIMAL FINENESS OF 925. ALL PIECES ARE STAMPED.
OUR BRASS BUTTONS ON THE WRAP BRACELET ARE TREATED WITH AN ANTI TARNISH AGENT. THIS WILL HELP THEM KEEP THE SHINE. TO PROLONG THE FINISH PLEASE DO NOT LET ME COME INTO CONTACT WITH WATER OR BODY LOTIONS OR PERFUMES.
NONE OF OUR PRODUCTS CONTAIN NICKEL.
GLASS BEADS ARE SOURCED FROM THE BEST GLASS BEAD MANUFACTURERS IN THE WORLD. THEY HAVE UNDERGONE CORROSION, ACID, CHLORINE AND HEAT AND HUMIDITY TESTS. THEY ARE DURABLE AND LONG LASTING, AND HAVE NEAR PERFECT UNIFORMITY.
WE USE THE HIGHEST QUALITY 100% NYLON THREAD IN OUR PRODUCTION. THIS THREAD IS STRONG AND DOES NOT FRAY.
WILL MY ITEMS FADE OR TURN A DIFFERENT COLOR?
SILVER WILL TARNISH OVER TIME AND WHILST IN STORAGE, BUT CLEANING IT WILL HELP KEEP ITS BRIGHT SHINE. WHEN IT IS CLEANED IT CAN BE DIFFICULT TO DIFFERIANTIATE STERLING SILVER FROM WHITE GOLD.
THERE ARE MANY CLEANING CLOTHS ON THE MARKET THAT ARE CHEMICALLY TREATED WITH AGENTS THAT WILL CLEAN AND POLISH SILVER. THESE CAN BE USED FOR LIGHT TARNISHING AND ARE EXCELLENT FOR LIGHT, REGULAR CLEANINGS OF SILVER PIECES. USING THESE CLOTHS TO CLEAN SILVER ONCE A WEEK OR SO WILL KEEP STERLING SILVER JEWELERY SHINING BRIGHTLY.
I HAVEN'T RECEIVED MY SHIPPING COMFIRMATION OR TRACKING NUMBER?
A TRACKING NUMBER WILL BE PROVIDED FOR ALL DOMESTIC ORDERS (WITHIN SA). ORDERS CAN ONLY BE TRACKED VIA THIS TRACKING NUMBER.
ONCE YOUR ORDER IS SHIPPED, YOUR COMFIRMATION NUMBER WILL BE EMAILED TO YOU.
MY PIECE IS NOT EXACTLY THE ITEM PICTURED ON THE SITE, WHAT DO I DO?
ALL ITEMS ARE NOT THE SAME. THAT IS THE BEAUTY OF HAND MADE, UNIQUE, LIMITED QUANTITY JEWELRY.
IT IS NOT POSSIBLE TO DEPICT THE COLOUR OF THE BEADS WITH 100% ACCURACY ON A COMPUTER SCREEN. IF YOU ARE UNCERTAIN ABOUT A SPECIFIC COLOUR OPTION WE SUGGEST YOU SELECT NEUTRALS SUCH AS BLACK OR WHITE INSTEAD.
SOME OF OUR PIECES COME WITH A STERLING SILVER HAND STAMPED DISK. EACH DISK IS STAMPED INDIVIDUALLY BY OUR JEWELERY MAKER WHICH MEANS THAT NO DISK IS EXACTLY THE SAME AS THE NEXT. THIS IS PART OF THE BEAUTY OF HANDMADE JEWELERY AND IT MEANS THAT NO PIECE WILL BE SAME AS YOURS. HOWEVER, SOME PIECES ARE BRANDED WITH A LASER.
OUR PIECES ARE HAND BEADED. EACH ARTISAN HAS A PARTICULAR STYLE OF BEADING WHICH IS UNIQUE TO HER AND THE PIECES WILL REFLECT THIS. THIS IS WHAT MAKES EACH PIECE SO SPECIAL. THEY ARE NOT MADE BY A MACHINE AND EACH BEAD HAS BEEN PLACED THERE BY HAND.
IF I HAVE A QUESTION THAT ISN'T HERE, WHAT DO I DO?
PLEASE EMAIL US:
ZULUMIEN@GMAIL.COM OR INFO@ZULUMIEN.COM OR SEND US A WHATSAPP MESSAGE ON (063) 907-1460
